Privacy Policy
1. Introduction
Welcome to Aurora Jewels. We respect your privacy and are committed to protecting the personal information you provide us. This Privacy Policy explains how we collect, use, and safeguard your data, in compliance with the General Data Protection Regulation (GDPR).
2. Information We Collect
We may collect the following types of information when you visit or make purchases on our website:
- Personal Information: Name, email address, shipping address, billing address, payment details, and phone number required for processing orders.
- Account Information: If you create an account, we may collect the username you provide. We do not store your passwords; they are encrypted and stored securely.
- Non-Personal Information: IP address, browser type, operating system, and usage data when navigating our website.
- Cookies: We use cookies to enhance your experience, remember your preferences, and track website statistics.
3. How We Use Your Information
The data we collect may be used for the following purposes:
- To process and fulfill your orders, including delivery and billing.
- To provide customer support and respond to your inquiries.
- To personalize your shopping experience and provide product recommendations.
- To send promotional materials or newsletters, if you opt to receive them.
- To improve our website and services.
- To comply with legal and regulatory obligations.
4. Legal Basis for Processing
In accordance with the GDPR, we process your data based on one or more of the following legal grounds:
- Performance of Contract: Processing is necessary for fulfilling your order.
- Consent: When you provide explicit consent for specific purposes, such as:
- Marketing Purposes: Sending promotional materials, special offers, and other marketing communications.
- Newsletter Subscription: Providing updates or emails you have opted to receive.
- Personalized Advertising or Tracking: Tracking your browsing behavior and preferences to deliver tailored advertisements or suggestions.
You have the right to withdraw your consent at any time by contacting us at info@aurora-jewels.com. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.
5. Sharing Your Information
We do not sell your personal data. However, we may share it with:
- Service Providers: Trusted third parties that help us operate the website and fulfill orders, such as payment processors and shipping companies.
- Legal Obligations: We may disclose your data when required to comply with legal obligations or in response to lawful requests from public authorities.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. For instance, we retain order information for tax and legal purposes for up to seven years.
7. Data Security
We take appropriate security measures to protect your data from unauthorized access, alteration, or destruction. However, please note that no method of electronic transmission over the internet is 100% secure.
8. Your Rights
Under the GDPR, you have the following rights:
- Right of Access: Request access to the personal data we hold about you.
- Right of Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure (Right to Be Forgotten): Request the deletion of your data under certain conditions.
- Right to Restrict Processing: Request restriction of the processing of your data.
- Right to Data Portability: Request your data in a structured, machine-readable format.
- Right to Object: Object to the processing of your personal data based on legitimate interests.
To exercise any of these rights, please contact us at info@aurora-jewels.com.
9. Cookies
Our website uses cookies to optimize your experience. You can manage your cookie preferences through your browser settings. For more information, refer to our Cookie Policy.
10. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.
11. Changes to the Privacy Policy
We may periodically update this policy. When we do, we will update the “last updated” date at the bottom of this page. We encourage you to review this policy regularly to stay informed about how we protect your data.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
